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GOOD FAITH ESTIMATE

In compliance with the No Surprises Act which became effective January 1, 2022, healthcare providers are required to notify clients of their federal rights and protections against “surprise billing.”

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The No Surprises Act requires that we inform you orally and in writing of your federally protected rights to receive a notification when services are rendered by an out-of-network provider, whether a client is uninsured or elects not to use their insurance.

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Authentic Hope serves as an out-of-network provider and insurance does not cover coaching services. 

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Additionally, the No Surprises Act requires that we provide you with a Good Faith Estimate of the expected cost of our services.  You will receive a formal Good Faith Estimate of costs for our services when you schedule your first appointment.

 

As you may anticipate, it is difficult to determine the length of treatment for mental health care. Each client has different needs, and different goals for treatment.  Ultimately, each client has a right to decide how long they would like to participate in mental health care. As such, the Good Faith Estimate you will receive will include a detailed fee schedule for the services typically offered by your therapist or coach.

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In accordance with the No Surprises Act, if you receive a bill for services, that is at least $400 more than your Good Faith Estimate you can dispute the bill.

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At Authentic Hope, we bill directly through IVY at the time services are provided. Upon request, we will provide monthly superbills for your record keeping or insurance reimbursement purposes. 

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For questions or more information about your right to a Good Faith Estimate and this federal requirement, visit www.cms.gov/nosurprises. (Updated 6/15/2024)